Australia

Woman rescued after getting trapped in crevice for 7 hours retrieving phone

The woman was safely rescued, sustaining just scratches and bruises, in the rescue earlier this month. However, she and officials were unable to retrieve her phone.

NSW Ambulance via Facebook

A woman was rescued after being wedged upside down between boulders for 7 hours, in Australia.

A woman was rescued after spending seven long hours wedged upside down in a crevice between two boulders after she got stuck trying to retrieve her phone in Australia’s Hunter Valley. 

The woman slipped into a 10-foot crevice between two boulders earlier this month, but ended up hanging by her feet upside down and unable to get out, the New South Wales Ambulance said in a news release. Hunter Valley is located north of Sydney in New South Wales.

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The woman needed a complex rescue operation to free her from a small crevice between two boulders. (NSW Ambulance via Facebook)

Her friends tried to free her to no avail and after she was hanging upside down for over an hour, her friends called Triple Zero, Australia’s emergency call number. 

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NSW Ambulance responded with a team to remove heavy boulders to create a "safe access point," the release said. 

“With care, a hardwood frame was built to ensure stability while rescuers worked,” the service said. “The team faced the challenge of navigating the patient out through a tight 'S' bend over the course of an hour. It took teamwork and a specialised Tirfor winch to move a massive 500 kg boulder (1,100 lbs).”

NSW Ambulance shared photos showing the woman's bare feet sticking out between the small gap in the boulders and first responders removing the giant rocks to reach her.

NSW Ambulance Specialist Rescue Paramedic Peter Watts said in his 10 years as a rescue paramedic, “I had never encountered a job quite like this, it was challenging but incredibly rewarding.”

The Australian Broadcasting Corporation named the woman as 23-year-old Matilda Campbell and reported that she remained calm and cooperative despite her ordeal.

“She was such a trooper,” Watts told the outlet. “I would have been beside myself stuck in that sort of situation, but when we were there she was calm, she was collected, anything we asked her to do she was able to do it to help us get her out.”

A woman was rescued after being wedged upside down between boulders for 7 hours, in Australia. (NSW Ambulance via Facebook)

In total crews had to remove seven boulders weighing between 80 to 500 kilograms (176 lbs to 1,100 lbs), the outlet reported.

The woman was finally safely freed after she had been stuck for seven hours — and she came away with just minor scratches and bruises. 

However, in the end she was unable to retrieve her phone.

This story first appeared on NBCNews.com. More from NBC News:

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