NBC 6 Responds

Cuban man allowed to claim casino winnings a year and a half after hitting jackpots

A Cuban man hit the jackpot several times at a south Florida casino but couldn’t collect his winnings because of a federal law. See what happened a year and a half after he first contacted NBC6 Responds

NBC Universal, Inc.

Summary: A Cuban man hit the jackpot several times at a south Florida casino but couldn’t collect his winnings because of a federal law. see what happened a year and a half after he first contacted nbc6 responds.

NBC6 met Eduardo Cardoso in the summer of 2023 when he told us how much he loved gaming.

“I like to go to the casino like any other person likes to go on a weekend,” he said.

Watch NBC6 free wherever you are

Watch button  WATCH HERE

And as luck would have it, playing the slots, he hit three jackpots at the Seminole Classic Casino but couldn’t collect his winnings.

“Because I had a Cuban passport, and they say a Cuban passport isn’t valid here,” he said.

Get local news you need to know to start your day with NBC 6's News Headlines newsletter.

Newsletter button  SIGN UP

Back then, the casino said that “Seminole Casinos always pay out all prize money unless prohibited by Treasury Department regulations.”

It turns out that the federal government has rules that prohibit Cubans who do not have proof that they live outside the island from collecting prizes in U.S. casinos.

To get their winnings, Cubans must present evidence demonstrating citizenship or legal permanent residence in a third country, such as a foreign or United States passport or a permanent resident card.

Eduardo said he spent a year and half waiting to receive proof of his U.S. residency and as soon as it arrived, he called us, and NBC6 contacted the casino again.

“I was able to claim my winnings,” he said.

In a statement, Edward Aguilar, Seminole Classic Casino’s general manager said “We’re very happy to confirm we paid Mr. Cardoso his winnings which totaled over $6,000 after he provided us with the required identification documents.”

“In total, I claimed $6,400,” Eduardo said. “With that money I am going to go see my mom, my kids, it’s been 16 years since I see them. I feel like crying,” he added.

Before leaving for Cuba, Eduardo had this warning for others who may be in his same situation.

“If you don’t have documents, don’t play because you won’t get paid,” he warned.

From day one, casino representatives said that as soon as Eduardo had proof of permanent residence, he would be able to collect his winnings, and they kept their word. 

It’s important to emphasize that these treasury department rules are due to the economic sanctions imposed by the U.S. government on Cubans who still live on the island.

Contact Us